Community Management Mastery

  • Home
  • Community Management Mastery
Trạng thái
Chưa tham gia
Học phí
Tùy chọn (Nên dùng)
Bắt đầu ngay
This khóa học is currently closed

Certification Overview

Every year, more and more businesses are harnessing the power of online communities to generate awareness, increase sales, reduce churn, and drive brand loyalty. Community management is a growing skill set for creating and sustaining lasting relationships with a brand’s prospects, leads, and customers. In this course, you’ll discover proven strategies to create and grow a thriving online community that’ll positively impact your bottom line.

What You’ll Learn

  • Discover how Community Management helps move your customer along the Customer Value Journey from Awareness to the Convert stage
  • Learn the essential building blocks for developing a community from the ground up, including: community avatars, open vs. closed communities, and mission statements
  • Build content for your community that solidifies relationships between your customers and your business
  • Acquire the KPI metrics needed to measure the health of your community